Getting Started
What is FTI vCMO?expand_more
FTI vCMO is FutureTranz Virtual Chief Marketing Officer platform — a governed marketing operations stack with CMS, social publishing, PR tools, CRM integrations, SEO tooling, and token-metered AI assistance.
How do I start?expand_more
Begin with a Pilot (14-day trial) from the Pricing page, or contact sales for Professional and B2B Partner packages. You can also reach us via the Contact form.
What's included in the Pilot?expand_more
Pilot includes 1 user, basic CMS access, 5,000 AI tokens for the trial period, and email support — designed to validate fit before you commit.
Does FTI vCMO replace my marketing team?expand_more
No. Positioning is to enhance existing marketing staff with automation and governance, not replace human judgment. Publishing remains under human approval gates.
Pricing & Billing
How do AI tokens work?expand_more
Tokens meter AI-assisted generation and automation. Each paid tier includes a monthly allowance. Overages are available as transparent pass-through token blocks billed at cost.
What happens if I exceed my monthly token allowance?expand_more
You can purchase additional token blocks. Usage beyond the included allowance is visible so you control budget; we do not hide overages in opaque retainers.
Can I switch tiers later?expand_more
Yes. Upgrade or downgrade at the next billing cycle for Online Starter and Professional. B2B Partner changes follow your channel agreement.
Is annual billing available?expand_more
B2B Partner licenses are typically billed annually upfront. Other tiers support monthly billing; annual prepay options are available through sales.
Platform
What CRMs integrate?expand_more
HubSpot, Salesforce, Microsoft, and Less Annoying CRM are supported integration targets. Availability may depend on plan and configuration.
Can I use my own domain?expand_more
Yes for client sites and branded experiences under Professional and Partner packages. Setup details are provided during onboarding.
Is there an API?expand_more
API access is included on B2B Partner and available for selected Professional deployments. Contact sales for scopes and rate limits.
Is white-label available?expand_more
White-label options are part of the B2B Partner program for agencies, MSPs, and multi-brand organizations.
Security & Privacy
Where is data stored?expand_more
Primary application data is stored in the United States using Supabase (Postgres) and related infrastructure, with global edge delivery via Cloudflare.
Are you GDPR and CCPA compliant?expand_more
We support GDPR and CCPA/CPRA rights including access, correction, and deletion. FTI vCMO does not sell personal information. See the Privacy Policy for details.
Do you have SOC 2?expand_more
Security and compliance documentation for enterprise customers is available under NDA through sales. Contact us for the current attestation status.
How do I request data deletion?expand_more
Email privacy@futuretranz.com or use the Contact form with type=data-deletion. See the Data Deletion page for timelines.
Support
How do I get help?expand_more
Email support via info@futuretranz.com, call the helpdesk at 713-587-2500, or submit a request through the Contact form.
What are response times?expand_more
Email and chat support apply to Online Starter; Professional includes priority support; B2B Partner includes SLA-backed response times and a dedicated account manager.
Who is my account manager?expand_more
Dedicated account managers are included on B2B Partner and may be assigned for selected Professional accounts. Quarterly strategy reviews are part of Partner packages.