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Privacy

Data Deletion Request

How FutureTranz handles requests to delete FTI vCMO account and personal data.

What data we store

  • Account profile (name, email, company, roles)
  • Content and campaign assets you create in the CMS
  • Usage analytics and product telemetry
  • AI token usage and generation logs
  • CRM-synced records you connect (where applicable)
  • Support communications and form submissions

How to request deletion

  1. Email privacy@futuretranz.com with subject line Data Deletion Request, or
  2. Use the contact form with type data-deletion.

Include the email address on the account and any organization/workspace identifiers so we can locate the correct records.

Timeline

  • Acknowledgement: we confirm receipt and begin processing.
  • Processing: requests are completed within 30 days of a verifiable request (or sooner when feasible).
  • Purge window: after deactivation, personal data is permanently purged within 90 days, except where retention is required by law or active dispute.
  • Confirmation: you will receive a confirmation email when deletion is complete.

What happens after deletion

Your account is deactivated, access is revoked, and personal data is removed from active systems according to the timeline above. Aggregated analytics that cannot identify you may remain.

Exceptions

We may retain limited data when required for legal obligations (tax, fraud prevention, security logs), enforceable contracts, or active legal disputes. Retained data is limited to what is necessary and is not used for marketing.

Need help?

Privacy team: privacy@futuretranz.com · FutureTranz, Inc. · 2245 Texas Drive, Suite 300, Sugar Land, TX 77479 · 713-587-2525