1. Data controller
FTI vCMO is operated by FutureTranz, Inc.
2245 Texas Drive, Suite 300, Sugar Land, TX 77479, United States.
Privacy inquiries: privacy@futuretranz.com. General contact: info@futuretranz.com · 713-587-2525 · Helpdesk 713-587-2500.
2. Data we collect
- Account information: name, email, company name, role, billing contact.
- Usage analytics: product usage events, feature adoption, performance metrics.
- CRM sync data: leads and contacts you connect via HubSpot, Salesforce, or Less Annoying CRM, as configured by your organization.
- AI token usage logs: metered generation volume, timestamps, and model route metadata (not used to train public foundation models by default).
- Cookie and session data: authentication sessions, preferences (including theme), consent choices, and security tokens (e.g., Cloudflare Turnstile).
- Content you submit: CMS content, campaign assets, form submissions, and support messages.
3. Legal bases for processing
- Contract performance: providing the FTI vCMO subscription and support you request.
- Legitimate interests: securing the platform, preventing abuse, improving reliability, and understanding product usage in aggregated form.
- Consent: non-essential cookies, marketing communications, and optional integrations you enable.
- Legal obligation: tax, accounting, and regulatory retention where applicable.
4. Third-party services
We use trusted processors, including:
- Cloudflare — CDN, security, Turnstile bot protection, edge delivery
- Supabase — managed Postgres database and related infrastructure
- Google Analytics — site analytics when a measurement ID is configured via GtagLoader
- CRM providers — HubSpot, Salesforce, Less Annoying CRM (as you connect them)
- AI model providers — inference for assisted drafting and automation features
- Payment and billing processors — when online checkout is enabled for your plan
Processors are bound by contractual terms requiring appropriate confidentiality and security measures.
5. Data retention
- Account data: retained while the account is active, then up to 90 days after closure for recovery and dispute handling.
- Analytics: event data is anonymized or aggregated after 26 months.
- AI generation logs: purged after 12 months unless a longer period is required for security investigation or legal hold.
- Billing records: retained as required by tax and commercial law.
6. Your rights (GDPR and similar laws)
Subject to applicable law, you may request: access, correction, deletion, portability, restriction, and objection to certain processing. Contact privacy@futuretranz.com or use the contact form. You may also lodge a complaint with a supervisory authority.
7. CCPA / CPRA (California)
Do Not Sell or Share My Personal Information. FTI vCMO does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA.
California residents may request access, deletion, and correction, and may not be discriminated against for exercising privacy rights. Submit requests to privacy@futuretranz.com.
8. Cookies
We use essential cookies for authentication and security. Preference cookies store settings such as theme. Analytics cookies load only when permitted by your consent settings (see cookie banner where enabled). You can clear cookies in your browser; essential cookies may be required for the product to function.
9. Children's privacy
FTI vCMO is a business marketing platform and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have done so, contact privacy@futuretranz.com and we will delete the data promptly.
10. International transfers
FutureTranz is based in the United States. Data may be processed in the US and on Cloudflare's global edge network. Where required, we use appropriate safeguards for international transfers (such as standard contractual clauses or equivalent mechanisms).
11. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the service after the effective date of changes constitutes acceptance of the revised policy where permitted by law.
12. Data deletion
For account and personal data deletion procedures, see our Data Deletion page.