1. Agreement
These Terms of Service ("Terms") govern access to and use of the FTI vCMO platform ("Service") operated by FutureTranz, Inc. ("FutureTranz," "we," "us"). By creating an account or using the Service, you agree to these Terms.
2. Eligibility
You must be at least 18 years old, or an authorized representative of a business entity with authority to bind that entity. If you use the Service on behalf of an organization, that organization is the customer and is responsible for all use under its accounts.
3. Accounts
You are responsible for safeguarding credentials, configuring user access appropriately, and ensuring activity under your account complies with these Terms. Notify us promptly of any unauthorized access at info@futuretranz.com or via the helpdesk (713-587-2500).
4. Subscriptions and tiers
The Service is offered in subscription tiers (including Pilot, Online Starter, Professional, and B2B Partner). Current commercial details are described on the Pricing page and in any order form or channel agreement. We may update tier packaging with notice for material changes.
5. Token usage and overages
Plans include monthly AI token allowances. Usage beyond the included allowance may be billed as a transparent pass-through at cost for additional token blocks. Token metering is designed to give you budget visibility; you remain responsible for monitoring usage by your users.
6. Acceptable use
You agree not to:
- Use the Service for illegal activity or to violate third-party rights
- Generate or distribute spam, malware, or fraudulent content
- Abuse AI generation for non-consensual deepfakes, harassment, or other harmful synthetic media
- Attempt to bypass security, metering, rate limits, or access controls
- Resell the Service except under a written B2B Partner or channel agreement
7. Intellectual property
Your content: You retain ownership of content you submit or create in the Service (subject to licenses you grant us solely to operate the Service).
Platform IP: FutureTranz and its licensors retain all rights in the FTI vCMO software, branding, documentation, and underlying systems.
8. AI-generated content disclaimer
AI features are assistive. Outputs may be inaccurate or incomplete. You are solely responsible for reviewing, editing, and approving content before publishing or relying on it. Human approval gates in the platform do not transfer legal responsibility for published materials.
9. Limitation of liability
To the maximum extent permitted by law, FutureTranz will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our aggregate liability arising out of these Terms or the Service will not exceed the fees paid by you to FutureTranz for the Service in the twelve (12) months preceding the claim.
10. Indemnification
Each party will defend and indemnify the other against third-party claims arising from the indemnifying party's material breach of these Terms or gross negligence, subject to prompt notice and reasonable cooperation. You will indemnify FutureTranz for claims arising from your content, your configurations, or your use of the Service in violation of law or these Terms.
11. Termination
Either party may terminate a paid subscription with thirty (30) days' written notice, unless a longer commitment applies (e.g., annual B2B Partner terms). We may suspend or terminate for material breach, non-payment, or unacceptable use. Upon termination, you may request a data export for thirty (30) days, after which account data is handled per our Privacy Policy and Data Deletion process.
12. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Exclusive venue for court actions that are not subject to arbitration is the state or federal courts located in Fort Bend County, Texas.
13. Dispute resolution
Before filing a claim, the parties will attempt good-faith negotiation for fifteen (15) days, then mediation. If unresolved, disputes will be resolved by binding arbitration in Houston, Texas, under the rules of a mutually agreed arbitration provider, except that either party may seek injunctive relief in court for IP or security harms. Class actions are waived to the extent permitted by law.
14. Modifications
We may modify these Terms. For material changes, we will provide at least thirty (30) days' notice via the Service or email. Continued use after the effective date constitutes acceptance, except where prohibited by law.
15. Contact
FutureTranz, Inc. · 2245 Texas Drive, Suite 300, Sugar Land, TX 77479 · info@futuretranz.com · 713-587-2525 · Contact form